Your Increases Value

Service Guarantee

Our membership in the Bloomen network provides you with higher value for your money. Through Bloomen, we combine the benefits of dealing directly with a florist with the benefits of dealing with a large floral e-retailer.

Buying online directly from a retail florist means:

• No middlemen to reduce the value of your product.
  
• Superior customer service.
  
• Accurate pricing.
  
• Fresher flowers.

Buying online from a Bloomen member florist means:

• You benefit from the high online security procedures that large e-retailers generally provide, but…You pay extra because they take a percentaget of your money, then pass the order to a wire service who also takes a per cent of your money and ultimately, it is received by a retail florist (like us) for order fulfillment

We guarantee 100% satisfaction on all floral and gift items. If you are not completely satisfied, please contact our Customer Service Department at (xxx) xxx-xxxx.

Order Changes

Please be advised that we are unable to cancel or change any orders already delivered or presently en route to delivery.
If you find it necessary to cancel or change delivery dates or addresses for any other orders, simply call our Customer Service Department directly at (xxx) xxx-xxxx.
We are unable to accept cancellations or change requests via e-mail.

Substitution Policy

If you order catalog items, it is necessary to substitute flowers. In order to maintain the appearance and style of the arrangement, we follow these substitution guidelines:

• We strive to maintain the style and color scheme.
• If specific flowers are requested, flower type takes priority over color.

Comment or Questions